Today’s world offers many new and convenient ways to manage your finances. It also brings an ever-increasing threat of fraud and identity theft.
The security of your accounts and private information is a primary goal of BankRI. We have systems, procedures, and processes to help protect you. You have an important role to play as well, beginning with keeping your contact information up to date with us.
These links describe many of the protections we have in place, as well as recommendations on what you can do to help stay safe.
These tips are designed to help you protect yourself from fraud and identity theft.
You can obtain a copy of your credit report at any time from one of the three major credit bureaus. You can request a 'fraud alert' and victim's statement on your credit reports, which will alert creditors to call for your approval if they receive applications to open new accounts.
For additional information about account fraud and identity theft, you can refer to the U.S. government's central Web site for information about identity theft.
Call: (866) 4-BANKRI weekdays from 8 a.m. to 6:30 p.m., and Saturdays 9 a.m. to 2 p.m.
Write:
Bank Rhode Island
Customer Support Center
P.O. Box 9488
Providence, RI 02940-9488
Email: customerservice@bankri.com
Please note: A representative will contact you by the next business day. Do NOT include any sensitive information including social security number or account information.
Bank Rhode Island is not responsible for the content, products, or services provided on third-party sites hyperlinked from this page. Bank Rhode Island does not endorse or guarantee the products, information, or recommendations provided on third-party sites hyperlinked from this page, and Bank Rhode Island is not liable for the failure of products or services offered on those third-party sites. Third-party sites may provide less information privacy or security than the Bank Rhode Island website. You should review the privacy and security policies of a website before you provide personal or confidential information.