We welcome questions, comments or suggestions from our customers, as well as feedback from residents of the communities in which we do business.
Questions related to your account(s)?
Customer Support Center: Toll-free at (866) 4-BANKRI / (866) 422-6574.
Monday to Friday: 8 a.m. to 6:30 p.m. Saturday: 9 a.m. to 2 p.m.
24-Hour, Automated Banking Center:
Lost or Stolen Debit Card?
Our Mailing Address
Bank Rhode Island
P.O. Box 9488
Providence, R.I. 02940-9488
Our Headquarters
One Turks Head Place
Providence, R.I. 02903
(401) 456-5000
Please complete the fields below and click “submit” if you have a general question or comment. Do not submit confidential information as this communication method is not secure.
We strive to respond to all inquiries within one business day, but please recognize that it may require two or three business days due to the volume we receive.
With 22 branch locations and over 30 ATMs throughout Rhode Island, BankRI makes banking easy and convenient.
Visitors to this website may utilize a third party web based language translation service. Bank Rhode Island provides no warranty, express or implied, as to the accuracy, reliability, or correctness of web based language translations. Where there are any discrepancies in translation, the English version is binding. All of the Bank’s consumer disclosures are provided in English.