Contact Us

We welcome questions, comments or suggestions from our customers, as well as feedback from residents of the communities in which we do business.

Phone Numbers

Questions related to your account(s)?

Customer Support Center: Toll-free at (866) 4-BANKRI / (866) 422-6574.

Monday to Friday: 8 a.m. to 6:30 p.m. Saturday: 9 a.m. to 2 p.m.

24-Hour, Automated Banking Center:

(401) 477-1100

Lost or Stolen Debit Card?

(866) 546-8273



Our Mailing Address

Bank Rhode Island
P.O. Box 9488
Providence, R.I. 02940-9488

Our Headquarters

One Turks Head Place
Providence, R.I. 02903
(401) 456-5000

Inquire Now

Please complete the fields below and click “submit” if you have a general question or comment. Do not submit confidential information as this communication method is not secure.

We strive to respond to all inquiries within one business day, but please recognize that it may require two or three business days due to the volume we receive.

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Our Branch Locations

    With 22 branch locations and over 30 ATMs throughout Rhode Island, BankRI makes banking easy and convenient.

    All BankRI branches and offices will be closed on Wednesday, June 19, 2024, in observance of Juneteenth.