We welcome questions, comments or suggestions from our customers, as well as feedback from residents of the communities in which we do business.
Questions related to your account(s)?
Customer Support Center: Toll-free at (866) 4-BANKRI / (866) 422-6574.
Monday to Friday: 8 a.m. to 6:30 p.m. Saturday: 9 a.m. to 2 p.m.
24-Hour, Automated Banking Center:
Lost or Stolen Debit Card?
Our Mailing Address
Bank Rhode Island
P.O. Box 9488
Providence, R.I. 02940-9488
One Turks Head Place
Providence, R.I. 02903
Please complete the fields below and click “submit” if you have a general question or comment. Do not submit confidential information as this communication method is not secure.
We strive to respond to all inquiries within one business day, but please recognize that it may require two or three business days due to the volume we receive.
With 20 branch locations and over 30 ATMs throughout Rhode Island, BankRI makes banking easy and convenient.