Customer Service

While we encourage customers to visit our BankRI branches, there are also many convenient ways to get great service from your home or office, online or at ATMs worldwide. 

Customer Support Center

Should you have any questions, please call our Customer Support Center at (866) 422-6574

Monday through Friday: 8 a.m. to 6:30 p.m. or Saturday: 9 a.m. to 2 p.m.

Telephone Banking

On the go? We work hard to deliver ways to make your banking experience easier and more convenient.

Customer Service Center: (866) 422-6574

Our Customer Service Center is an integral part of the BankRI customer experience, designed to help you make the most out of your banking relationship. Customer Service Representatives are on hand Monday through Friday from 8:00 am to 6:30 pm, and Saturday from 9:00 am to 2:00 pm. Call during these hours for answers to questions about your account, as well as products, rates, and branch locations and hours. You can reach the Customer Service Center by calling (866) 422-6574

Telephone Banking: (401) 477-1100

Telephone Banking enables you to securely access your accounts, twenty-four hours a day, from virtually any touch-tone or mobile phone. This free service lets you transfer funds, check balances, activate your debit or ATM card, and more. You can access the Telephone Banking System by calling toll-free (401) 477-1100

Mail Services

Our goal is to provide as many means as possible to let you bank the way you want, including banking by mail.

Mail Teller Service

If you choose to send deposits by U.S. Mail, please make sure to include a deposit slip and mail your check (please do not send cash) to:

Mail Teller
Bank Rhode Island
P.O. Box 6168
Providence, R.I. 02940-6168


Order Checks

Secure, Fast Check Ordering

Order your checks online from Harland Clarke, our preferred provider.

Ordering checks online from Harland Clarke is as safe as ordering them in person or over the phone. Their site is Verisign secure and TruSecure certified, so your transactions and account information are safe and completely confidential.

Routing Number

BankRI Routing Number: 011501682

Contact Us

Ask us, talk to us, connect with us.


Executive Management

Bank Rhode Island has a formidable executive management team of respected, financial experts. They are leaders of the bank and leaders in the communities we serve.

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Our Locations

With 22 branch locations and over 30 ATMs throughout Rhode Island, BankRI makes banking easy and convenient.

All BankRI branches and offices will be closed on Thursday, July 4th in observance of Independence Day.