Online & Mobile Banking Security

Our Online and Mobile Banking systems have a variety of security features to help keep your information and accounts safe. We strongly recommend you become familiar with them, and the steps you can take help protect yourself.

How We Help Protect You

Ways to Protect Yourself

  • Set up and utilize Account Alerts in Online & Mobile Banking.
  • Ensure your contact information – especially your mobile phone number and email address – are up to date in Online & Mobile Banking.
  • When sending us private information, use the secure Messages feature in Online & Mobile Banking.
  • Keep your computer’s operating system and all anti-virus and anti-malware tools up to date.
  • Review our Password Protection Tips and change your password immediately if you suspect any suspicious account activity.
  • Do not leave Online or Mobile Banking sessions active when finished. Always log out of the service.
  • Avoid accessing Online Banking via shared computers or public wifi access points.
  • Protect your mobile devices by utilizing the pin, password lock, and finger print/facial recognition lock features available.
  • Do not jailbreak or root your mobile devices to provide access to additional, unauthorized features and applications. This activity increases the risk of unauthorized and undetected access to the device and can compromise the security of your information.

All BankRI offices will be closed on Monday, February 21st, in observance of Presidents' Day.