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Password Protection Tips

Safe and secure Online and Mobile Banking begins with creating strong Online Banking IDs and Passwords.

Suggestions for Creating Safer Login Credentials

  • Do not use any piece of confidential information, such as your account number or your social security number, as Online Banking ID or Password.
  • Do not choose common or predictable passwords.
  • Use a sentence or phrase rather than a simple word & number combination.
  • Use a different password for your BankRI login than for your other online accounts .
  • Use special characters (+ _ % @ ! $ & * ~ are allowed).
  • Do not share your Online Banking ID or Password with unauthorized individuals and do not write down or store your Password in a place that is easily accessible to unauthorized individuals.
  • Change your Password on a regular basis to prevent the use of your accounts by unauthorized individuals who may have discovered it. Change it even if you only suspect that it has been disclosed or discovered.
  • Follow additional best practice recommendations from security experts such as Kreb’s On Security.

How to Change your Username & Password

If you would like to change your Online & Mobile Banking Username or Password, do the following:

  1. Sign in to Online or Mobile Banking.
  2. At the bottom of the Main menu, click your name.
  3. Choose “Settings”.
  4. Select “Security”.
  5. Within “Security”, you may change any of your login options.

Rules for Username and Password

Your new Username must follow these rules:

  • It must be different than your current User ID.
  • It must be 6-25 characters in length.
  • It must contain at least 1 letter. 
  • It may contain numbers.
  • It may contain any of the following special characters:  + _ % @ ! $ & * ~

Your new Password must follow these rules:

  • It must be different than your current Password.
  • It must be 8-25 characters in length.
  • It must contain at least 1 number.
  • It must contain at least 1 letter.
  • It must contain at least 1 “special character”
  • The following “special characters” are allowed:  + _ % @ ! $ & * ~
  • It must not match any of your 4 previous Passwords.
  • It must not match or contain your Username.
© 2024 Bank Rhode Island. All rights reserved.
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Equal Housing Lender | NMLS ID #410623
© 2024 Bank Rhode Island. All rights reserved.

Visitors to this website may utilize a third party web based language translation service. Bank Rhode Island provides no warranty, express or implied, as to the accuracy, reliability, or correctness of web based language translations. Where there are any discrepancies in translation, the English version is binding. All of the Bank’s consumer disclosures are provided in English.

All BankRI branches and offices will be closed on Monday, October 14th, in observance of the Federal holiday.