Contact Us

We welcome questions, comments or suggestions from our customers, as well as feedback from residents of the communities in which we do business.

Questions related to your account(s)?

Call our Customer Support Center toll-free at (866) 4-BANKRI/(866) 422-6574. Monday to Friday: 8 a.m. to 6:30 p.m. Saturday: 9 a.m. to 2 p.m.

To access our 24-Hour, Automated Banking Center:

Call (401) 477-1100

Questions about Online Banking or Bill Pay?

See “Questions related to your account(s)”

Lost or Stolen Debit Card?

Call (866) 546-8273

Contact us by mail:

Our Mailing Address: Bank Rhode Island P.O. Box 9488 Providence, R.I. 02940-9488

Our Headquarters:

One Turks Head Place Providence, R.I. 02903 (401) 456-5000

To Submit Questions/Comments/Suggestions by Email:

Please use our Inquiry form if you have a general question or comment. Do not submit confidential information as this communication method is not secure.